Product Inquiry Letter


A letter is usually written to an e-commerce website to inquire about the availability of a particular product and place an order for delivery. A product inquiry letter is written to know details about a particular product or a list of products. It is generally written to know the specifications or the availability with the receiver. This can be done by either a company or an individual. The usage of a product inquiry letter is very important as it gives the sender all necessary details without going to the store. It makes the process of the purchase much easier than going to a store and enquiring.

A product inquiry letter also becomes the first step in procurement for any company so as to request a quote for the required product. Also, it serves as a proof during the period of transaction. A product inquiry letter can be anything, from a lipstick to an airplane. Services like maintenance and after sales also will be communicated based on the details requested in the product inquiry letter. The availability, price, variety and date of manufacturing and expiry will be integral parts of the product inquiry letter. The letter should end with a line conveying that you will await their reply so that they consider you as a serious buyer.

Sample Letter

The following is a sample of Flipkart letter.


Kriti S,

Flat 21,

Manohar apartments,



Date: 17.2.17.


Mr. K.R. Rao,

Lakshmi Digital Pvt. Ltd., Kurla branch,


Subject: Product Inquiry Letter- iMac 21.5 inch

Dear Mr. Rao,

I am looking for an iMac. I understand that your company deals with electric appliances and gadgets, and hence I am writing this letter. I want it in the range of 15,000INR to 25000INR. I want the product with a minimum one-year company warranty. I request for a valid bill as well.

I am interested in bulk to procure it from you after having a negotiation and sign off on this letter with a reply with the exact specifications and terms and conditions along with the quantity and other details mentioned explicitly.

I understand Flipkart’s payment and return policy. I request your help in payments for large bulk orders to vendors. The lead time for payment in our company is ten days after acknowledging receipt. Do let us know if we can go ahead with this proposal and create a mutually agreed upon contract documenting roles and responsibilities and other terms and conditions explicitly.

The specifications for the Mac in my wishlist is 21.5-inch iMac or 21.5-inch iMac with Retina 4K display, Magic Keyboard, Magic Mouse 2, Power lead, Lightning to USB Cable

Kindly let me know the availability, specifications, and prices for all the options available to you, which fall under my requirements.

I would be awaiting your reply.

Thank you.

Yours Sincerely,

Kriti S

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