Discount Inquiry Letter, Sample & Format

Introduction

A commonly used and often successful marketing strategy used by firms across the globe is providing discounts. Now, this may not only be a marketing strategy, but there can also be several reasons to offer customer discounts. These include increasing the customer base, introducing a new product in the market, or the best kind- clearance sale when the company would like to get rid of all its existing stock.

Sometimes, companies in their attempt to lure customers to buy in the discount might send out confusing messages about the discount. This leads to a lot of confusion amongst customers. However, companies can clarify these doubts by answering to the client’s inquiry letter. The aim of this letter is to clear out any doubts the customer might have about the product or service on discount. Try keeping this letter as direct and straightforward as possible. Refer to the sample letter given below-

Sample

To:

Amazon India

Saket, Green Park

New Delhi-12453

DD/MM/YYYY

From:

Raheja Houses

Lane 293

Gurgaon-28364

Subject: Discount Inquiry Letter

The Customer Service Team,

Respected Ma’am/ Sir,

I write this letter to you in response to your Great Indian Sale from DD/MM/YYYY – DD/MM/YYYY. I recently added a black speedo one piece swimsuit to my wish list and would like to inquire if whether there is any discount on it.

The last time I checked, the speedo swimsuit was out of stock. I would like to purchase this swimsuit in the Great Indian Sale and therefore would like to know if your swim suit stock will be renewed in time for the sale. Moreover, in the normal discount rates, the swim suit was categorized in the 50-60% discount bracket.

I would like to know if someone could help me out and tell me the exact percentage of discount that would be available on speedo’s black one piece swim suit items during the Great Indian Sale.

Lastly, I would like to point out that I have 1000 amazon credits in my amazon account. My question is, will I be able to use my amazon credits even during the sale period? Will my credits be applicable on the discounted product as well?

I thank you for your time in advance. I request your team to get back to me at the earliest. Kindly find my contact information mentioned below. –

Name: Kanak Raheja

Email: kr@gmail.com

Ph no: 91 22444 422

Amazon Unique customer ID: 19333#najfb

Thank you

Kanak Raheja

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