Apology Letter For Over Shipment of Goods, Sample & Format

Introduction:

After globalization the goods are being sold abroad and also online.  The orders are received and consignments are sent by shipments. As it is essential to send the consignments in time, sometimes the items dispatched in consignment may be more by an item. An apology letter shows that an individual who has committed the mistake has realized it. It is a sign that the person has understood their fault and is sorry for their behavior or act. One thing is important in writing an apology letter is that the one writing the letter should realize his or her mistake and should apologize for the same.

The letter should be systematic, to the point, acceptance of fact, addressing removal of difficulty, assurance of not repeating the error, and request to continue the business in future. It is also essential to create a check point for ensuring that such a mistake will not be repeated.

Apology Letter For Over Shipment of Goods Writing Tips:

  • Write the letter in a polite manner
  • Respect the person to whom you are writing the letter and address him well
  • Do not commit any spelling or grammar mistakes
  • Ask for an apology after stating the reason well
  • End the letter by stating that the same mistake will not carry forward in the future

Apology Letter For Over Shipment of Goods Template

Use our free Apology Letter For Over Shipment of Goods to help you get started. Simply download the .doc or pdf file and customize it. If you need additional help or more examples check out some of the sample letters below.

 

From,

__________

__________

__________

__________

 

Date: _____ (Date on Which Letter is Written)

 

To,

__________

__________

__________

__________

 

Subject: Apology letter for over shipment of goods

 

Dear _____(Sir or Madam),

I am _______________(Mention your name and designation) hereby inform you with this letter that the shipment number ________(Mention the shipment number) was overloaded. There should be _________(Mention the supposed number/amount) number of items in the consignment on board the ship but instead of these the ship was loaded with ______________(Mention the actual number/amount?) number of items in the consignment. This was an unintentional mistake from our side. Hence we sincerely apologize to you for the inconvenience caused to you because of this. As the number of items were more than your order, and if you require these extra items then you can purchase them otherwise we can arrange for the return of the extra goods.

Please inform us about your decision. Kindly excuse us for this mistake and accept our sincere apology.

Thanking You

Yours truly,

Name and Signature

Apology Letter For Over Shipment of Goods Sample, Email, and Example/Format

Sample

The following is the sample of Apology Letter for over-shipment of goods.

 

From,

Ajay Kumar

Marketing Supervisor

Fleet Packers Company

 

Date:12th July 2009

 

To,

Uday Thila

Executive Head

Value Made Product And Goods Company

 

Subject: Apology letter for over shipment of goods

Dear Sir,

I, Ajay, the marketing supervisor of Fleet Packers Company , inam writing this letter to apologize to you for the mistake committetotransporting goods. According to order no 347 you had asked for 400 cartons of wheat, of which we had by mistake sent 450. We have sent you 50 cartons more which has made a huge loss to us because of our own carelessness. In a hurry somehow the counting went wrong and we delivered more cartons to you.

We apologize for the inconvenience caused by us as now you have to transport those extra 50 cartons back to us. I am very sorry for all this and I know it is a total waste of time for both our companies.

I promise to not commit such mistakes in the near future and make it a point to be careful before shipping goods.

Thanking You

Yours truly,

Ajay Kumar

Marketing Supervisor

Fleet Packers Company

Signature

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